FAQ

 

Frequently Asked Questions

  • How does the Deal of the century work?

  • Pricing of deliveries

  • Return and refund policy.

  • Parts are missing in my game!

  • I would like to have a game that is not displayed on your site.

 

How does the Deal of the century work?

Occasionally we will offer you a selection of discounted games. There will be 3-5 days of pre-order to reach the minimum game selection goal quantity. Once the time is up and the goal is reached, we will prepare the orders to send them to you.

  

-Conditions?

 

The Deal of the Century is only available to members of our page Facebook, if you are not a member of our Facebook page, your order will be canceled. Second, the minimum order quantity must have been reached.

 

-What is the minimum quantity?

 

This is the minimum order objective for the selection of games offered so that each member who wants the Deal of the century can benefit from it.

 

-When and how does payment work to acquire the Deal of the century?

 

If you are interested in our Deal of the Century, you will need to pay for your order immediately. If the Deal of the Century does not reach its goal, you will be reimbursed immediately. All products included in the Deal of the Century are final sale and non-refundable.

 

-How long before acquiring my purchase?

 

It is necessary to calculate approximately 3 to 5 days after the end of the selection offer.

* Exceptionally for the launch of the site, you will receive your order around September 3 and 4.

 

-Is the selection of games on promotion modifiable?

 

Unfortunately, it is an “all or nothing” deal. The positive points of this selection are to consolidate your game library, try new games that you would never have tried and take advantage of the best prices on the market. The negatives are doubling up on a game you already have or having a game that you are not interested in at all. In both cases you have ammunition for gifts and Christmas.

 

-Can we buy more than one Deal of the century at a time?

 

There is no limit to the quantity of our Deal of the Century purchases. We invite you to share and talk about it with friends. The more interest there is, the more Deal of the Century there will be.

 

-Can I add games to my Deal of the Century order?

 

Certainly, in addition you will benefit from the maximum reduction with your added items!

  

Pricing of deliveries.

We are not competitive in delivery prices. On the other hand, our prices are not inflated to make up a false reduction for you and on the contrary, our prices are not reduced to give you a false impression of a discount or to have an expensive price surprise on delivery.

We have worked extremely hard to offer you the best prices and we have set up and develop a self-picking system so that you can enlarge your toy library at good prices.

Here are our delivery prices. 

For purchases in Quebec, the shipping cost is $ 9.87

For purchases in Ontario, the delivery charge is $ 14.83

For purchases in New Brunswick, the delivery charge is $ 17.92

Return and refund policy.

 

Our return policy is 30 days (except for deals of the century, which are final sale). If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.

The game must be in the original packaging, including plastic wrap. If this film is damaged or missing, we will not be able to accept your return.

To proceed with your return you must contact us Here, so that we can approve and confirm the return. We will not pay any fees for the return of the game. To complete your return, we will require proof of purchase.

 

Parts are missing in my game!

 

Please contact the publishing house directly. Publishers are very easy to find on the Internet, if you have any problems you can contact us Here.

 

I would like to have a game that is not affdisplayed on your site.

 

Make your request Here! And we will check if we can get it to you as soon as possible

 

Our publishing houses