FAQ

 

Frequently Asked Questions

  • Pricing of deliveries

  • Return and refund policy.

  • Parts are missing in my game!

  • I would like to have a game that is not displayed on your site.

 

Pricing of deliveries.

We are not competitive in delivery prices. On the other hand, our prices are not inflated to make up a false reduction for you and on the contrary, our prices are not reduced to give you a false impression of a discount or to have an expensive price surprise on delivery.

We have worked extremely hard to offer you the best prices and we have set up and develop a self-picking system so that you can enlarge your toy library at good prices.

Here are our delivery prices. 

For purchases in Quebec, the shipping cost is $ 9.87

For purchases in Ontario, the delivery charge is $ 14.83

For purchases in New Brunswick, the delivery charge is $ 17.92

Return and refund policy.

 

Our return policy is 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.

The game must be in the original packaging, including plastic wrap. If this film is damaged or missing, we will not be able to accept your return.

To proceed with your return you must contact us Here it is, so that we can approve and confirm the return. We will not pay any fees for the return of the game. To complete your return, we will require proof of purchase.

 

Parts are missing in my game!

 

Please contact the publishing house directly. Publishers are very easy to find on the Internet, if you have any problems you can contact us Here it is.

 

I would like to have a game that is not affdisplayed on your site.

 

Make your request Here it is! And we will check if we can get it to you as soon as possible